Privacy Policy

At Kali Taxi, accessible from our website and mobile application, one of our main priorities is the privacy of our visitors and passengers. This Privacy Policy document contains types of information that is collected and recorded by Kali Taxi and how we use it.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

• Personal Identification Information: Name, email address, phone number and payment details.
• Location Data: We collect your pickup and drop-off locations to calculate fares based on our €1.95 per KM rate and to facilitate the ride.
• Device Information: Information about the device you use to access our app, including IP address and browser type.

2. How We Use Your Information

Kali Taxi uses the collected data for various purposes:

• To provide and maintain our taxi booking service.
• To calculate accurate fixed-price quotes (Minimum €5 fare).
• To notify you about changes to our services or your ride status.
• To provide customer support via our helpline +34 600 75 54 34.
• To monitor the usage of our App and Website to improve user experience.

3. Data Security and Safety

The security of your data is important to us. We implement professional-grade security measures to protect your personal information from unauthorized access, alteration, or disclosure. All rides are tracked via GPS to ensure a safe and secure journey for every passenger.

4. Third-Party Services

We may employ third-party companies (such as payment processors or map APIs) to facilitate our service. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Passenger Seats and Pricing Transparency

Information regarding the number of passengers (Standard 0-4 seats) is collected to assign the appropriate vehicle. As per our policy, extra charges apply for more than 4 passengers. All pricing is transparent with no hidden fees.

6. Your Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

• Email: needhelp@company.com
• Phone: +34 600 75 54 34
• Address: Barcelona, Spain